All CW transmitter orders through our website are built once ordered to ensure our customers receive their exact specifications. Right now all orders have a 14 BUSINESS DAY handling time (HANDLING TIME COULD BE LONGER). If you have questions about your order please email us. Your order is important to us and you will receive your product. 

A Return and Refund policy consists of:

• NO RETURNS - ALL SALES FINAL
• NO REFUNDS DUE TO OPERATOR ERROR 
• PLEASE READ OPERATING INSTRUCTIONS
• ANY QUESTIONS ON OPERATING PLEASE CONTACT US AT rocketboxelectronics@outlook.com